DIRECTV Charges $99 For ‘Free’ HDTV Upgrade

Filed Under: HDTV Local, Cable, Satellite, Home Theater News

direct tv hd not so free
Last September, DirecTV told their current subscribers that they would get a free upgrade for new HD hardware.

Recently though, HD subscribers have been billed $99 for the new system.

“DIRECTV spokesman Robert Mercer said the free upgrade would not happen until the company converted from its current MPEG2 transmission to MPEG4. Mercer said it was unclear when that transfer would happen, but it would likely occur in most cities sometime in 2006.”

Ah! So, it’s free once they convert their entire network. You must pay to get in early. Sounds fair enough, had it been properly explained beforehand.

Some customers have reported getting refunds if they complain enough. (Squeaky wheel and all.) Seems a bit underhanded to this dude.


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